Privacy policy

The short version

• We don't ask about your health.
• We treat the addresses you look up and save as private, and we never sell them.
• We don't sell or rent any of your data.
• We don't put advertising pixels or ad trackers on our pages.

Upwind Report is run by RUCKR App, LLC, 1120 Fieldstone Drive, Canton, GA 30114. Accounts and Pro aren't open yet; the parts below about accounts, saved places and payments apply once they are.

What we collect

• Waitlist. Your email and that you agreed to our emails. The waitlist privacy notice lists every detail we keep.
• Account. Your email address and sign-in details.
• Places. Addresses you search for, and places you save for reports or alerts.
• Payments. Paddle takes your payment. We get your email, country, what you bought and whether your plan is active. We never see your card number.
• Visits. Which pages are viewed, the site you came from, and the county you picked in a search. We never record the words you type into a search or form.
• Errors. When something breaks, a report of the error, with emails, addresses and IP addresses removed.

Why we use it

• To run your account, your reports and your alerts.
• To take payment and keep the records tax law asks for.
• To email you about your account, and news if you agreed to it.
• To count visits and fix problems, so we know what to build.

Who else handles it

• Cloudflare runs the website and stores our data. Its spam check, Turnstile, looks at your browser when you fill in a form.
• Firebase, from Google, handles sign-in.
• Paddle takes payments, handles sales tax and sends receipts, as our merchant of record.
• Resend sends our emails.
• PostHog counts visits. It can also record how a page is used, with everything you type hidden.
• Sentry collects error reports.
• Geocodio turns an address you type into a map location.

Each one only gets what it needs to do that job.

Cookies

We use cookies and browser storage to keep you signed in and to count visits. We don't use them for advertising. If your browser sends Do Not Track, we don't count your visits.

How long we keep it

We keep your account and saved places until you delete them. Payment records are kept as long as tax law requires. If you unsubscribe, we keep your email on a do-not-email list so we never email you again.

Your choices

• Every email has an unsubscribe link.
• You can delete a saved place at any time.
• To get a copy of your data or have your account deleted, write to support@upwindreport.com from the email on your account. We'll tell you when it's done.

Children

Upwind Report isn't meant for children under 13, and we don't knowingly collect their data.

Changes

If we change this policy in a way that matters, we'll email account holders before it takes effect. Questions go to support@upwindreport.com.